RALYBE STUDIO / WHAT NUMBER? MOBILE

Account &
Data Deletion

Updated: October 15, 2026

To request deletion of your WHAT NUMBER? MOBILE account and associated data, please send an email to:

info@ralybe.com

If your mail app does not open, copy the address and email us directly.

Information to Include

Please include the following information in your email:

You can find your EOS Player ID (PUID) and other account information in the game's OPTIONS → PROFILE menu.

If you cannot find your PUID, you can still submit a deletion request. You may leave the PUID field blank. You do not need to reinstall the app to submit a request. We may contact you for additional information to verify your account.

No screenshots or attachments are required. Do not send passwords or authentication codes.

Data Deletion

Your Epic Online Services (EOS) game account and associated player data will be deleted, including its link to your Google account.

Your Google account itself will not be deleted.

Processing Time

Deletion requests are manually reviewed and processed by the operating team, so processing may take some time.

The EOS deletion process includes a 10-day waiting period after it is initiated.

Important Information

Account deletion is permanent, and deleted player data cannot be restored.

Previous leaderboard records may remain after account deletion.